Privacy Policy
Transparency is key to earning your trust — and we believe you have a right to know how your information is handled
At TSG, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect only what we need to serve you better, protect it like it’s our own, never sell it, and let you control your data. By accessing our website or interacting with our services, you consent to the practices described in this policy.
We only collect the information necessary to serve you better. This may include your name, contact details, shipping address, vehicle information (for accurate part matching), and secure payment data. We may also collect browsing data through cookies to improve site performance.
We use your information to:
No spam. No surprises. Just what you need.
Your data is only shared with essential service providers such as payment processors, courier partners, or IT teams — strictly to fulfil your order or support your experience. We never sell or rent your information. Ever.
We take data protection seriously. Our systems are protected by encryption, firewalls, and access controls to keep your information secure from misuse, interference, or loss.
We use cookies to offer a smoother experience, from remembering your preferences to helping you find the right parts faster. You can adjust or disable cookies anytime via your browser settings.
You’re in control. You may request access to, update, or correct your personal data at any time. Simply reach out — we’re here to help.
We may update this Privacy Policy occasionally to reflect changes in our services, legal requirements, or customer feedback. Any significant changes will be communicated on our website.